“E-mail overload is something we are inadvertently doing to each other. You can’t solve this problem acting alone. You will end up simply ignoring, delaying, or rushing responses to many incoming messages, and risk annoying people or missing something great. That prospect is stressful.”
“But if we can mutually change the ground rules, maybe we can make that stress go away. That’s why it’s time for an Email Charter. ” Chris Anderson, TED.